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PRIVACY POLICY

This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at Peninsula Food.

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YOUR CONSENT

By using the Peninsula Food Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Peninsula Food Platform.

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POLICY CHANGES

We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on the Peninsula Food Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.

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LINKS TO OTHER WEBSITES

The Peninsula Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Peninsula Food shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Peninsula Food Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

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INFORMATION WE COLLECT FROM YOU

We will collect and process the following information about you: Information you give us - This includes information submitted when you: Create or update your Peninsula Food account, which may include your name, email, phone number, login name and password, address, payment or banking information, date of birth and profile picture. If you sign in to the Peninsula Platform through third-party sign-in services such as Facebook, Google Plus or Gmail or any other social networking or similar site (collectively, “SNS”), an option of which may be provided to you by Peninsula Food at its sole discretion, you will be allowing us to pass through and receive from the SNS your log-in information and other user data; or

Provide content to us, which may include reviews, ordering details and history, favorite vendors, special merchant requests, contact information of people you refer to us and other information you provide on the Peninsula Food Platform (“Your Content”).

Use our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information. Correspond with Peninsula Food for customer support;

Participate in the interactive services offered by the Peninsula Food Platform such as discussion boards, competitions, promotions or surveys, other social media functions or make payments etc., or Enable features that require Peninsula Food’s access to your address book or calendar; Report problems for troubleshooting.

If you sign up to use our Services as a merchant or a delivery partner, we may collect location details, copies of government identification documents and other details (KYC), call and SMS details. Information we collect about you - With regard to each of your visits to the Peninsula Food Platform, we will automatically collect and analyse the following demographic and other information: When you communicate with us (via email, phone, through the Peninsula Food Platform or otherwise), we may maintain a record of your communication;

Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect your real time information, or approximate location information as determined through data such as GPS, IP address;

Usage and Preference Information: We collect information as to how you interact with our Services, preferences expressed and settings chosen. Peninsula Platform includes the Peninsula advertising services (“Ad Services”), which may collect user activity and browsing history within the Peninsula Food Platform and across third-party sites and online services, including those sites and services that include our ad pixels (“Pixels”), widgets, plug-ins, buttons, or related services or through the use of cookies. Our Ad Services collect browsing information including without limitation your Internet protocol (IP) address and location, your login information, browser type and version, date and time stamp, user agent, Peninsula Food cookie ID (if applicable), time zone setting, browser plug-in types and versions, operating system and platform, and other information about user activities on the Peninsula Food Platform, as well as on third party sites and services that have embedded our Pixels, widgets, plug-ins, buttons, or related services;

Transaction Information: We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details;

Device Information: We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information. Analytics companies may use mobile device IDs to track your usage of the Peninsula Food Platform;

Stored information and files: Peninsula Food mobile application (Peninsula Food app) may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information. If you permit the Peninsula Food app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection. If you permit the Peninsula Food app to access the calendar on your device, we collect calendar information such as event title and description, your response (Yes, No, Maybe), date and time, location and number of attendees. If you are a partner restaurant, merchant or a delivery partner, we will, additionally, record your calls with us made from the device used to provide Services, related call details, SMS details location and address details.

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INFORMATION WE RECEIVE FROM OTHER SOURCES

 

We will collect and process the following information about you: Information you give us - This includes information submitted when you: Create or update your Peninsula Food account, which may include your name, email, phone number, login name and password, address, payment or banking information, date of birth and profile picture. If you sign in to the Peninsula Platform through third-party sign-in services such as Facebook, Google Plus or Gmail or any other social networking or similar site (collectively, “SNS”), an option of which may be provided to you by Peninsula Food at its sole discretion, you will be allowing us to pass through and receive from the SNS your log-in information and other user data; or

Provide content to us, which may include reviews, ordering details and history, favorite vendors, special merchant requests, contact information of people you refer to us and other information you provide on the Peninsula Food Platform (“Your Content”).

Use our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information. Correspond with Peninsula Food for customer support;

Participate in the interactive services offered by the Peninsula Food Platform such as discussion boards, competitions, promotions or surveys, other social media functions or make payments etc., or Enable features that require Peninsula Food’s access to your address book or calendar; Report problems for troubleshooting.

If you sign up to use our Services as a merchant or a delivery partner, we may collect location details, copies of government identification documents and other details (KYC), call and SMS details. Information we collect about you - With regard to each of your visits to the Peninsula Food Platform, we will automatically collect and analyse the following demographic and other information: When you communicate with us (via email, phone, through the Peninsula Food Platform or otherwise), we may maintain a record of your communication;

Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect your real time information, or approximate location information as determined through data such as GPS, IP address;

Usage and Preference Information: We collect information as to how you interact with our Services, preferences expressed and settings chosen. Peninsula Platform includes the Peninsula advertising services (“Ad Services”), which may collect user activity and browsing history within the Peninsula Food Platform and across third-party sites and online services, including those sites and services that include our ad pixels (“Pixels”), widgets, plug-ins, buttons, or related services or through the use of cookies. Our Ad Services collect browsing information including without limitation your Internet protocol (IP) address and location, your login information, browser type and version, date and time stamp, user agent, Peninsula Food cookie ID (if applicable), time zone setting, browser plug-in types and versions, operating system and platform, and other information about user activities on the Peninsula Food Platform, as well as on third party sites and services that have embedded our Pixels, widgets, plug-ins, buttons, or related services;

Transaction Information: We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details;

Device Information: We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information. Analytics companies may use mobile device IDs to track your usage of the Peninsula Food Platform;

Stored information and files: Peninsula Food mobile application (Peninsula Food app) may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information. If you permit the Peninsula Food app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection. If you permit the Peninsula Food app to access the calendar on your device, we collect calendar information such as event title and description, your response (Yes, No, Maybe), date and time, location and number of attendees. If you are a partner restaurant, merchant or a delivery partner, we will, additionally, record your calls with us made from the device used to provide Services, related call details, SMS details location and address details

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INFORMATION WE RECEIVE FROM OTHER SOURCES

Our Peninsula Food Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites. Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:

  • Authenticating users;

  • Remembering user preferences and settings;

  • Determining the popularity of content;

  • Delivering and measuring the effectiveness of advertising campaigns;

Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.

A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.

To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.

We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the Peninsula Food Platform and use our Services, as well as when you visit other online sites and services.

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